{"id":5325,"date":"2026-06-02T11:13:56","date_gmt":"2026-06-02T09:13:56","guid":{"rendered":"https:\/\/bntbusiness.es\/blog\/?p=5325"},"modified":"2026-04-10T11:59:20","modified_gmt":"2026-04-10T09:59:20","slug":"marcador-predictivo-call-center","status":"publish","type":"post","link":"https:\/\/bntbusiness.es\/blog\/marcador-predictivo-call-center\/","title":{"rendered":"Por qu\u00e9 tu call center no rinde igual durante toda la jornada (y no es por el equipo)"},"content":{"rendered":"\n<p>El marcador predictivo para call center es la herramienta que elimina los tiempos muertos entre llamadas sin cambiar el equipo. En muchos call centers en Espa\u00f1a hay una sensaci\u00f3n bastante com\u00fan: el equipo podr\u00eda rendir m\u00e1s, pero no se identifica claramente d\u00f3nde est\u00e1 el problema. Los agentes trabajan, las llamadas se realizan y la actividad se mantiene constante. Sin embargo, cuando se analiza con m\u00e1s detalle, el ritmo real no es tan continuo como parece.<\/p>\n\n\n\n<p>Entre llamada y llamada hay interrupciones constantes que no suelen percibirse como un problema, porque forman parte del funcionamiento habitual. El agente termina una conversaci\u00f3n, busca el siguiente contacto, marca, espera respuesta y en muchos casos tiene que volver a empezar. Este proceso se repite decenas o cientos de veces al d\u00eda sin que se cuestione.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">El punto que casi nunca se analiza en un call center<\/h2>\n\n\n\n<p>Cuando se revisan resultados, lo habitual es fijarse en el n\u00famero de llamadas realizadas o en la duraci\u00f3n media de las conversaciones. Son m\u00e9tricas visibles y f\u00e1ciles de medir. Sin embargo, hay un tramo que rara vez se tiene en cuenta: el tiempo que pasa entre una llamada y la siguiente.<\/p>\n\n\n\n<p>Ese intervalo puede parecer poco relevante, pero es constante. Son segundos que se repiten durante toda la jornada y que, acumulados, representan una parte importante del tiempo de trabajo que no genera resultados.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Lo que ocurre en el d\u00eda a d\u00eda y no aparece en los informes<\/h2>\n\n\n\n<p>A diferencia de otros indicadores, este tipo de ineficiencia no suele reflejarse en los informes habituales. No hay alertas ni m\u00e9tricas evidentes que indiquen que se est\u00e1 perdiendo tiempo. Desde fuera, la actividad parece normal: hay llamadas, hay movimiento y el equipo est\u00e1 trabajando.<\/p>\n\n\n\n<p>Sin embargo, si el agente no est\u00e1 hablando con un cliente, no est\u00e1 generando resultados. Y ese tiempo entre llamadas, aunque sea breve, tiene un impacto directo cuando se multiplica por todo el equipo.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/bntbusiness.es\/blog\/wp-content\/uploads\/2026\/03\/marcador-predictivo-call-center-BNT-BUSINESS-1024x512.png\" alt=\"\" class=\"wp-image-5328\" srcset=\"https:\/\/bntbusiness.es\/blog\/wp-content\/uploads\/2026\/03\/marcador-predictivo-call-center-BNT-BUSINESS-1024x512.png 1024w, https:\/\/bntbusiness.es\/blog\/wp-content\/uploads\/2026\/03\/marcador-predictivo-call-center-BNT-BUSINESS-300x150.png 300w, https:\/\/bntbusiness.es\/blog\/wp-content\/uploads\/2026\/03\/marcador-predictivo-call-center-BNT-BUSINESS-768x384.png 768w, https:\/\/bntbusiness.es\/blog\/wp-content\/uploads\/2026\/03\/marcador-predictivo-call-center-BNT-BUSINESS.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">C\u00f3mo funciona un marcador predictivo en call center<\/h2>\n\n\n\n<p>Un <a href=\"https:\/\/bntbusiness.es\/marcador-predictivo-dialer?utm_source=bnt&amp;utm_medium=blog&amp;utm_campaign=dialer&amp;utm_content=rendimiento_jornada\" target=\"_blank\" rel=\"noreferrer noopener\">marcador predictivo<\/a> elimina ese tramo intermedio. El agente deja de encargarse de buscar y marcar contactos, y pasa a recibir llamadas \u00fanicamente cuando hay una respuesta real al otro lado.<\/p>\n\n\n\n<p>El sistema gestiona el proceso de forma continua, lanzando llamadas y conectando al equipo solo cuando hay interacci\u00f3n. Esto evita tiempos muertos, reduce intentos fallidos y mantiene un ritmo constante durante toda la jornada.<\/p>\n\n\n\n<p>La gesti\u00f3n de comunicaciones en empresas en Espa\u00f1a est\u00e1 regulada por la <a href=\"https:\/\/www.aepd.es\">AEPD<\/a>, lo que hace especialmente importante trabajar con sistemas que garanticen control y trazabilidad en cada llamada.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Qu\u00e9 cambia cuando se elimina el tiempo entre llamadas<\/h2>\n\n\n\n<p>Cuando desaparecen esos intervalos, el n\u00famero de conversaciones aumenta sin necesidad de ampliar el equipo. El tiempo se aprovecha mejor y el trabajo se vuelve m\u00e1s continuo.<\/p>\n\n\n\n<p>En muchos call centers en Espa\u00f1a, la mejora no est\u00e1 en exigir m\u00e1s al equipo, sino en eliminar los momentos en los que no ocurre nada. Ese ajuste tiene un impacto directo en los resultados sin modificar la estructura.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Mejora el rendimiento de tu call center con el marcador predictivo de IP4Business<\/h2>\n\n\n\n<p>Si quieres ver c\u00f3mo funciona un marcador predictivo y c\u00f3mo elimina los tiempos entre llamadas sin cambiar tu equipo: \ud83d\udc49 <a href=\"https:\/\/bntbusiness.es\/marcador-predictivo-dialer?utm_source=bnt&amp;utm_medium=blog&amp;utm_campaign=dialer&amp;utm_content=rendimiento_jornada\" target=\"_blank\" rel=\"noreferrer noopener\">Ver marcador predictivo IP4Business \u2192<\/a><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>El marcador predictivo para call center es la herramienta que elimina los tiempos muertos entre llamadas sin cambiar el equipo. En muchos call centers en Espa\u00f1a hay una sensaci\u00f3n bastante com\u00fan: el equipo podr\u00eda rendir m\u00e1s, pero no se identifica claramente d\u00f3nde est\u00e1 el problema. Los agentes trabajan, las llamadas se realizan y la actividad [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":5330,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12,28,4,36],"tags":[5,39],"class_list":["post-5325","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-centralitas","category-filtrado-lista-robinson","category-novedades-bnt-business","category-operador-telefonico","tag-centralita-virtual","tag-centralita-voip-para-hoteles"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Marcador Predictivo Call Center | M\u00e1s Llamadas sin M\u00e1s Equipo<\/title>\n<meta name=\"description\" content=\"Descubre por qu\u00e9 tu call center pierde tiempo entre llamadas y c\u00f3mo un marcador predictivo lo elimina. IP4Business.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bntbusiness.es\/blog\/marcador-predictivo-call-center\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Marcador Predictivo Call Center | M\u00e1s Llamadas sin M\u00e1s Equipo\" \/>\n<meta property=\"og:description\" content=\"Descubre por qu\u00e9 tu call center pierde tiempo entre llamadas y c\u00f3mo un marcador predictivo lo elimina. IP4Business.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bntbusiness.es\/blog\/marcador-predictivo-call-center\/\" \/>\n<meta property=\"og:site_name\" content=\"BNT Business Telecom\" \/>\n<meta property=\"article:published_time\" content=\"2026-06-02T09:13:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/bntbusiness.es\/blog\/wp-content\/uploads\/2026\/03\/marcador-predictivo-call-center-funcionamiento.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1505\" \/>\n\t<meta property=\"og:image:height\" content=\"1003\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"BNT Business Telecom\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"BNT Business Telecom\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/bntbusiness.es\/blog\/marcador-predictivo-call-center\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/bntbusiness.es\/blog\/marcador-predictivo-call-center\/\"},\"author\":{\"name\":\"BNT Business Telecom\",\"@id\":\"https:\/\/bntbusiness.es\/blog\/#\/schema\/person\/88f3cf889e073debf292285f509b631d\"},\"headline\":\"Por qu\u00e9 tu call center no rinde igual durante toda la jornada (y no es por el equipo)\",\"datePublished\":\"2026-06-02T09:13:56+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/bntbusiness.es\/blog\/marcador-predictivo-call-center\/\"},\"wordCount\":577,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/bntbusiness.es\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/bntbusiness.es\/blog\/marcador-predictivo-call-center\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/bntbusiness.es\/blog\/wp-content\/uploads\/2026\/03\/marcador-predictivo-call-center-funcionamiento.png\",\"keywords\":[\"Centralita Virtual\",\"Centralita Voip para hoteles\"],\"articleSection\":[\"Centralitas\",\"Filtrado Lista Robinson\",\"Novedades BNT\",\"Operador Telef\u00f3nico\"],\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/bntbusiness.es\/blog\/marcador-predictivo-call-center\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/bntbusiness.es\/blog\/marcador-predictivo-call-center\/\",\"url\":\"https:\/\/bntbusiness.es\/blog\/marcador-predictivo-call-center\/\",\"name\":\"Marcador Predictivo Call Center | M\u00e1s Llamadas sin M\u00e1s Equipo\",\"isPartOf\":{\"@id\":\"https:\/\/bntbusiness.es\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/bntbusiness.es\/blog\/marcador-predictivo-call-center\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/bntbusiness.es\/blog\/marcador-predictivo-call-center\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/bntbusiness.es\/blog\/wp-content\/uploads\/2026\/03\/marcador-predictivo-call-center-funcionamiento.png\",\"datePublished\":\"2026-06-02T09:13:56+00:00\",\"description\":\"Descubre por qu\u00e9 tu call center pierde tiempo entre llamadas y c\u00f3mo un marcador predictivo lo elimina. IP4Business.\",\"breadcrumb\":{\"@id\":\"https:\/\/bntbusiness.es\/blog\/marcador-predictivo-call-center\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/bntbusiness.es\/blog\/marcador-predictivo-call-center\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/bntbusiness.es\/blog\/marcador-predictivo-call-center\/#primaryimage\",\"url\":\"https:\/\/bntbusiness.es\/blog\/wp-content\/uploads\/2026\/03\/marcador-predictivo-call-center-funcionamiento.png\",\"contentUrl\":\"https:\/\/bntbusiness.es\/blog\/wp-content\/uploads\/2026\/03\/marcador-predictivo-call-center-funcionamiento.png\",\"width\":1505,\"height\":1003,\"caption\":\"marcador predictivo call center IP4Business\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/bntbusiness.es\/blog\/marcador-predictivo-call-center\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\/\/bntbusiness.es\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Por qu\u00e9 tu call center no rinde igual durante toda la jornada (y no es por el equipo)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/bntbusiness.es\/blog\/#website\",\"url\":\"https:\/\/bntbusiness.es\/blog\/\",\"name\":\"BNT Business Telecom\",\"description\":\"Noticias y servicios de telecomunicaciones\",\"publisher\":{\"@id\":\"https:\/\/bntbusiness.es\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/bntbusiness.es\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/bntbusiness.es\/blog\/#organization\",\"name\":\"BNT Business Telecom\",\"url\":\"https:\/\/bntbusiness.es\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/bntbusiness.es\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/bntbusiness.es\/blog\/wp-content\/uploads\/2025\/01\/cropped-bnt_logo.png\",\"contentUrl\":\"https:\/\/bntbusiness.es\/blog\/wp-content\/uploads\/2025\/01\/cropped-bnt_logo.png\",\"width\":200,\"height\":96,\"caption\":\"BNT Business Telecom\"},\"image\":{\"@id\":\"https:\/\/bntbusiness.es\/blog\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/bntbusiness.es\/blog\/#\/schema\/person\/88f3cf889e073debf292285f509b631d\",\"name\":\"BNT Business Telecom\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/bntbusiness.es\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/c7831e15fe07145e6c590321d0be4bfd030e69b2a407d8eaa76b0ca9d01ae223?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/c7831e15fe07145e6c590321d0be4bfd030e69b2a407d8eaa76b0ca9d01ae223?s=96&d=mm&r=g\",\"caption\":\"BNT Business Telecom\"},\"url\":\"https:\/\/bntbusiness.es\/blog\/author\/webmaster\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Marcador Predictivo Call Center | M\u00e1s Llamadas sin M\u00e1s Equipo","description":"Descubre por qu\u00e9 tu call center pierde tiempo entre llamadas y c\u00f3mo un marcador predictivo lo elimina. IP4Business.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/bntbusiness.es\/blog\/marcador-predictivo-call-center\/","og_locale":"es_ES","og_type":"article","og_title":"Marcador Predictivo Call Center | M\u00e1s Llamadas sin M\u00e1s Equipo","og_description":"Descubre por qu\u00e9 tu call center pierde tiempo entre llamadas y c\u00f3mo un marcador predictivo lo elimina. IP4Business.","og_url":"https:\/\/bntbusiness.es\/blog\/marcador-predictivo-call-center\/","og_site_name":"BNT Business Telecom","article_published_time":"2026-06-02T09:13:56+00:00","og_image":[{"width":1505,"height":1003,"url":"https:\/\/bntbusiness.es\/blog\/wp-content\/uploads\/2026\/03\/marcador-predictivo-call-center-funcionamiento.png","type":"image\/png"}],"author":"BNT Business Telecom","twitter_card":"summary_large_image","twitter_misc":{"Escrito por":"BNT Business Telecom","Tiempo de lectura":"3 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/bntbusiness.es\/blog\/marcador-predictivo-call-center\/#article","isPartOf":{"@id":"https:\/\/bntbusiness.es\/blog\/marcador-predictivo-call-center\/"},"author":{"name":"BNT Business Telecom","@id":"https:\/\/bntbusiness.es\/blog\/#\/schema\/person\/88f3cf889e073debf292285f509b631d"},"headline":"Por qu\u00e9 tu call center no rinde igual durante toda la jornada (y no es por el equipo)","datePublished":"2026-06-02T09:13:56+00:00","mainEntityOfPage":{"@id":"https:\/\/bntbusiness.es\/blog\/marcador-predictivo-call-center\/"},"wordCount":577,"commentCount":0,"publisher":{"@id":"https:\/\/bntbusiness.es\/blog\/#organization"},"image":{"@id":"https:\/\/bntbusiness.es\/blog\/marcador-predictivo-call-center\/#primaryimage"},"thumbnailUrl":"https:\/\/bntbusiness.es\/blog\/wp-content\/uploads\/2026\/03\/marcador-predictivo-call-center-funcionamiento.png","keywords":["Centralita Virtual","Centralita Voip para hoteles"],"articleSection":["Centralitas","Filtrado Lista Robinson","Novedades BNT","Operador Telef\u00f3nico"],"inLanguage":"es","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/bntbusiness.es\/blog\/marcador-predictivo-call-center\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/bntbusiness.es\/blog\/marcador-predictivo-call-center\/","url":"https:\/\/bntbusiness.es\/blog\/marcador-predictivo-call-center\/","name":"Marcador Predictivo Call Center | M\u00e1s Llamadas sin M\u00e1s Equipo","isPartOf":{"@id":"https:\/\/bntbusiness.es\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/bntbusiness.es\/blog\/marcador-predictivo-call-center\/#primaryimage"},"image":{"@id":"https:\/\/bntbusiness.es\/blog\/marcador-predictivo-call-center\/#primaryimage"},"thumbnailUrl":"https:\/\/bntbusiness.es\/blog\/wp-content\/uploads\/2026\/03\/marcador-predictivo-call-center-funcionamiento.png","datePublished":"2026-06-02T09:13:56+00:00","description":"Descubre por qu\u00e9 tu call center pierde tiempo entre llamadas y c\u00f3mo un marcador predictivo lo elimina. IP4Business.","breadcrumb":{"@id":"https:\/\/bntbusiness.es\/blog\/marcador-predictivo-call-center\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/bntbusiness.es\/blog\/marcador-predictivo-call-center\/"]}]},{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/bntbusiness.es\/blog\/marcador-predictivo-call-center\/#primaryimage","url":"https:\/\/bntbusiness.es\/blog\/wp-content\/uploads\/2026\/03\/marcador-predictivo-call-center-funcionamiento.png","contentUrl":"https:\/\/bntbusiness.es\/blog\/wp-content\/uploads\/2026\/03\/marcador-predictivo-call-center-funcionamiento.png","width":1505,"height":1003,"caption":"marcador predictivo call center IP4Business"},{"@type":"BreadcrumbList","@id":"https:\/\/bntbusiness.es\/blog\/marcador-predictivo-call-center\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/bntbusiness.es\/blog\/"},{"@type":"ListItem","position":2,"name":"Por qu\u00e9 tu call center no rinde igual durante toda la jornada (y no es por el equipo)"}]},{"@type":"WebSite","@id":"https:\/\/bntbusiness.es\/blog\/#website","url":"https:\/\/bntbusiness.es\/blog\/","name":"BNT Business Telecom","description":"Noticias y servicios de telecomunicaciones","publisher":{"@id":"https:\/\/bntbusiness.es\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/bntbusiness.es\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/bntbusiness.es\/blog\/#organization","name":"BNT Business Telecom","url":"https:\/\/bntbusiness.es\/blog\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/bntbusiness.es\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/bntbusiness.es\/blog\/wp-content\/uploads\/2025\/01\/cropped-bnt_logo.png","contentUrl":"https:\/\/bntbusiness.es\/blog\/wp-content\/uploads\/2025\/01\/cropped-bnt_logo.png","width":200,"height":96,"caption":"BNT Business Telecom"},"image":{"@id":"https:\/\/bntbusiness.es\/blog\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/bntbusiness.es\/blog\/#\/schema\/person\/88f3cf889e073debf292285f509b631d","name":"BNT Business Telecom","image":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/bntbusiness.es\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/c7831e15fe07145e6c590321d0be4bfd030e69b2a407d8eaa76b0ca9d01ae223?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/c7831e15fe07145e6c590321d0be4bfd030e69b2a407d8eaa76b0ca9d01ae223?s=96&d=mm&r=g","caption":"BNT Business Telecom"},"url":"https:\/\/bntbusiness.es\/blog\/author\/webmaster\/"}]}},"_links":{"self":[{"href":"https:\/\/bntbusiness.es\/blog\/wp-json\/wp\/v2\/posts\/5325","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bntbusiness.es\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bntbusiness.es\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bntbusiness.es\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/bntbusiness.es\/blog\/wp-json\/wp\/v2\/comments?post=5325"}],"version-history":[{"count":3,"href":"https:\/\/bntbusiness.es\/blog\/wp-json\/wp\/v2\/posts\/5325\/revisions"}],"predecessor-version":[{"id":5364,"href":"https:\/\/bntbusiness.es\/blog\/wp-json\/wp\/v2\/posts\/5325\/revisions\/5364"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bntbusiness.es\/blog\/wp-json\/wp\/v2\/media\/5330"}],"wp:attachment":[{"href":"https:\/\/bntbusiness.es\/blog\/wp-json\/wp\/v2\/media?parent=5325"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bntbusiness.es\/blog\/wp-json\/wp\/v2\/categories?post=5325"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bntbusiness.es\/blog\/wp-json\/wp\/v2\/tags?post=5325"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}